What to Expect when you Bring your Lexus in for a Service

At Al-Futtaim, we love watching the relationship customers form with their Lexus luxury cars. From the first test drive, these responsive cars, with their sumptuous interiors, allow a driver to make a connection to the vehicle. So we know that once you’ve bought the Lexus of your dreams, you want to ensure its properly cared for. Lexus shares these values and ensures its customers can access a range of longevity and performance-enhancing services. But what happens when you bring your Lexus to an approved center for a service?

The interconnected Lexus Service Centers

With both new and used cars in the UAE available online and in the dealership at Al-Futtaim Lexus, you’ll be delighted to know that your purchase can be conveniently serviced at the network of Lexus Service Centers across the UAE.  

Whenever a Lexus is serviced, this information is placed on a central cloud database (an industry first), making it simple to track your vehicle’s service history, health check results, past problems, and your chosen service packages. From a big and bold Lexus SUV to a slinky Lexus coupe, technicians at the centers can instantly access everything they need to know about previous services for an enhanced car maintenance and care experience. 

The bespoke approach to servicing luxury cars

Lexus offers a range of maintenance services, whether you’ve bought a brand-new model or a used car. These services have been thoughtfully curated to keep your vehicle at its prime, understanding the unique nature of each model. Lexus offers some of the best high-performance coupe cars; their full-size SUVs are masterfully engineered to tackle the UAE's challenging terrains, while their hybrids are the height of modern electrified technology. The Lexus service packages are designed to keep each car performing as it should.

What will happen when I bring my Lexus for a service?

When you take out one of our service packages, you’ll be asked to bring your Lexus every six months or at the 10,000km interval point, whichever comes first. When you arrive, the first process is a full inspection and diagnostic system check. These detect any issues that require attention and avoid escalating problems that could cause lengthy and costly repairs further down the line.

Next, your qualified technician will perform basic service tasks such as replacing spark plugs and changing the oil. Your car will be treated to a range of efficient maintenance jobs depending on your package.

Our Premier Packages provide periodic maintenance services alongside a detailed vehicle health check and AC filter cleaning and your car will also enjoy an external valeting. In addition to these services, the Prestige Package boasts an AC system check and AC gas top-up. The Platinum Package adds an all-liquids top-up, wheel alignment, and a full system scan for ultimate reassurance.

After-Sales Servicing

From engine flushing and rustproofing to detailing, polishing, and tyre maintenance, you can enhance your vital maintenance service packages with Lexus' prestigious individual after-sales services. Our diverse range of individually priced services means you can give your Lexus the extra care and attention it needs, spruce it aesthetically, or take the best steps to enhance its longevity.