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Airbag Recall Campaign

LEXUS HAS ISSUED AN AIRBAG RECALL CAMPAIGN. YOUR SAFETY COULD BE AT RISK. TO SEE IF YOUR VEHICLE IS AFFECTED, PLEASE CALL TODAY ON 800 LEXUS (800 53987). ALL RECALL WORK IS FREE OF CHARGE, BOTH PARTS AND LABOUR.

HOW TO GET CUSTOMER ASSISTANCE

CUSTOMER SATISFACTION

At Al-Futtaim Motors, we are proud of our total commitment to customer service, quality, design and workmanship. Every Al-Futtaim Motors Service Centre in the UAE has the expertise required to service and repair your Lexus vehicle.

FURTHER ASSISTANCE

Al-Futtaim Motors is responsible for providing you with the necessary service and repairs within the UAE. 

If you face any service issues, speak with your Service Manager. You can also contact Lexus 

Customer Care on 800 LEXUS.

PROVIDE THE NECESSARY INFORMATION

In the event a problem arises, please be prepared with the following information:

■ An accurate description of the problem including

the conditions under which it has occurred

■ Vehicle model and year

■ Vehicle Identification Number (VIN)

■ Present mileage

■ Date of purchase

■ Sales and service dealer

■ Service history of your vehicle

For quick feedback, please refer to the procedure outlined in the sequence listed above.

FURTHER ASSISTANCE

Al-Futtaim Motors is responsible for providing you with the necessary service and repairs within the UAE. 

If you face any service issues, speak with your Service Manager. You can also contact Lexus Customer Care on 800 LEXUS.

PROVIDE THE NECESSARY INFORMATION

In the event a problem arises, please be prepared with the following information:

■ An accurate description of the problem including

the conditions under which it has occurred

■ Vehicle model and year

■ Vehicle Identification Number (VIN)

■ Present mileage

■ Date of purchase

■ Sales and service dealer

■ Service history of your vehicle

For quick feedback, please refer to the procedure outlined in the sequence listed above.