Lexus DIP Showroom

WHAT IS LEXUS UAE DOING DURING THE COVID 19 OUTBREAK?


GET YOUR QUESTIONS ANSWERED BY OUR TEAM RELATED TO THE COVID 19

Q : WHEN CAN I VISIT A SHOWROOM OR A SERVICE CENTER?


ANSWER: You can visit any of the Lexus showrooms or service centres located in the UAE during the updated working hours. Our showrooms and service centers will remain closed on Fridays.

Please keep an eye on our social channels and website for any further updates related to timings.


EXPLORE LOCATIONS

COVID-19 TIMING CHANGES

Q: CAN YOU PICK UP MY CAR TO SERVICE IT?


ANSWER: Yes, we can pick and drop your vehicle at your preferred location. Please make sure to mention that when you connect with one of our service advisors.


BOOK A SERVICE APPOINTMENT

Q: CAN I STILL PURCHASE  A NEW / USED VEHICLE FROM LEXUS?


ANSWER: Yes, we are here to assist you in purchasing your next vehicle at any time.​​


EXPLORE NEW CARS


EXPLORE USED CARS

Q: HOW CAN I LEARN MORE ABOUT THE PRODUCTS IF I CANT VISIT THE SHOWROOM?



ANSWER: We understand that under the present circumstances you may be unwilling to visit our showrooms. Staying indoors is the best way to help the Government flatten the curve of Covid-19. So, we have ensured that you can still make an informed purchase decision with detailed videos on the various Lexus cars. You can view them below.

Q : GIVEN THE NEED FOR SOCIAL DISTANCING, IS LEXUS UAE WORKING ON ANY PROGRAMS TO MOVE THE POINT OF SALE TO CONSUMERS’ HOMES AND/OR ONLINE?


ANSWER: Yes, we have a wide range of online services for our customers to ensure a contact-free environment, whether you are purchasing a new vehicle, used vehicle or looking to service your existing vehicle. Our online services are designed to give you peace of mind.


CHECK ONLINE SERVICES

Q: WHAT IS TOYOTA MOTOR CORPORATION STAND FROM THE COVID-19 SITUATION?


ANSWER: These messages are shared by Toyota Motor Corporation by Akio-San and Murakami-San

Q: WHAT PRECAUTIONS/MEASURES/RESTRICTIONS DO YOU HAVE IN PLACE TO PROTECT YOUR EMPLOYEES AND HELP PREVENT THE SPREAD OF ANY ILLNESS?


We are strictly adhering to the health and safety directives implemented by the UAE Ministry of Health & Prevention (MoHAP) and the Dubai Health Authority (DHA) and have so far taken necessary measures to protect all internal and external stakeholders against contamination.

These include:


  1. Disinfection of all areas across all our properties
  2. Sanitization of the interior and exterior of our vehicles on display, as well as customers’ vehicles, which we deliver and service.
  3. Placing hand sanitizers for guests at all entry and exits
  4. Implementation of additional hygiene and cleaning trainings for our housekeeping teams